---
title: Postal Service Changes
description: From 7th April 2025 Royal mail has announced further increases to the cost of posting a letter.
image: https://www.dhdirectpayments.co.uk/hubfs/Copy%20of%20DHPayroll%20Featured%20blog%20image%20(9).png
---
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# Postal Service Changes
by [admin](https://www.dhdirectpayments.co.uk/direct-payments-blog/author/admin)
Mar 28, 2025, 1:31:11 PM
From 7th April 2025 Royal mail has announced further increases to the cost of posting a letter.
[Royal Mail Online Prices (valid from 7 April 2025)](https://www.royalmail.com/sites/royalmail.com/files/2025-03/online-price-guide-april-2025-v1-ta.pdf)
In addition to the increases in the charges they have also announced a proposal that 2nd class letters will now only have a delivery every other day (not Saturdays)
[https://www.royalmail.com/receiving/the-future-of-letter-deliveries#:~:text=The%20proposal%20includes%20vital%20changes,Class%20within%20three%20working%20days](https://www.royalmail.com/receiving/the-future-of-letter-deliveries#:~:text=The%20proposal%20includes%20vital%20changes,Class%20within%20three%20working%20days)
To prevent us having to increase our postage charge to clients, from April we would recommend that all clients use our online portals to download their payroll information. If you are not already using our online portals, please contact the team and ask for a registration link to your online account.
For clients that are unable to use the online portal, we are still offering a postage service, but from April 2025, all post will be sent 2nd class, to prevent us having to increase the postage charge.
Clients that wish to continue to use the postage service will need to be aware that these change may affect how quickly they receive their payroll information.
We therefore would suggest that clients bear in mind the following when using the postage option:
• Payroll information must be sent to the payroll team no later than the monthly deadline.
• Clients must allow 7 working days for the post to arrive (in addition to the three day turn around to process the payroll)
• Payrolls received after the deadline may not arrive back to you by pay day.
• Payroll information will not be provided via email or telephone due to GDPR regulations
• Payroll information will be available on the online portals as soon as it is processed by the payroll team
• Additional charges will continue to apply for postage, however we have help the cost at the current rate.
• There are no additional charges for the online portal.
**Tags:**
Post by [admin](https://www.dhdirectpayments.co.uk/direct-payments-blog/author/admin)
Mar 28, 2025, 1:31:11 PM
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